Contact Us


Concord Tower, 13th Floor,
Office 1313, Dubai Media City,
PO Box 214909,Dubai, UAE.

Tel : +971 4 436 1800


23rd Floor, Sky Tower, Reem Island
P.O. Box 25291, Abu Dhabi UAE

Tel : +971 2 406 9614

Feedback and complaints

If you would like to provide feedback or make a complaint to Arlo, you can phone or email to us using the contact information below: Phone: +971 4 436 1800 (Sunday to Thursday between 8:30 and 17:30 UAE time)


The Arlo complaints team will acknowledge your complaint within two working days and will conduct an investigation and respond to you with their findings within five working days. If your complaint is complex and requires more time for a full investigation, we will inform you.